Question 1

What does a cleaning cost in Durant?

Accepted Answer

Flat rates, no hourly surprises. For a 2 bedroom / 2 bath home a Standard Clean starts at $129, a Bright Clean at $179, and a Deep Clean at $249. Every extra bedroom and bath is priced in the instant quote before you book.

Question 2

How do the recurring discounts work?

Accepted Answer

Recurring plans take the price down every visit: Monthly saves 10%, Biweekly saves 15%, Weekly saves 20%. The discount applies automatically from your first visit and holds as long as you stay on the plan.

Question 3

Are add-ons priced separately?

Accepted Answer

Yes, and always up front. Eco-friendly products +$15, Inside the fridge +$25, Inside the oven +$25, Laundry & linens +$35, Interior windows +$30, Extra bath detail +$20. Pets are never an extra charge — we bring pet-safe products and plan for hair.

Question 4

When do I pay, and is a card required to book?

Accepted Answer

No card is required to reserve a spot. You're charged on the day of service after the clean is finished, and nothing is billed if we can't get in or you cancel in time.

Question 5

Are there travel fees outside Durant?

Accepted Answer

No travel fee inside Durant and Bryan County, or for Lake Texoma rentals around Cartwright, Kingston, and Platter. Anything farther out we'll quote plainly before you commit.

Question 6

When does Magnolia Maids start cleaning?

Accepted Answer

Our first visits are on opening day, Tuesday September 1, 2026 at 8:00 AM CST. Reserve now and you lock founding-member rates for as long as you stay on a recurring plan.

Question 7

How far ahead should I book?

Accepted Answer

Opening-week and weekend slots go first. Most clients book one to two weeks out; recurring clients keep the same day and arrival window every visit.

Question 8

Can I reschedule or cancel?

Accepted Answer

Yes — up to 24 hours before your visit, no charge. Life in Durant happens. Inside 24 hours we'll always try to move you before anything is billed.

Question 9

Do I need to be home during the cleaning?

Accepted Answer

No. Most clients leave a code or key. We lock up when we're done and send a photo recap so you can see the finished rooms.

Question 10

Do you offer same-day Airbnb turnovers?

Accepted Answer

Yes. Same-day flips between checkout and check-in are our specialty for Lake Texoma cabins and in-town rentals, including linen swaps, staging, and a photo checklist.

Question 11

What's covered in a standard visit?

Accepted Answer

Kitchen and bathrooms cleaned and sanitized, all floors vacuumed and mopped, surfaces dusted, mirrors and glass wiped, beds made, and trash taken out. Bright Clean adds baseboards, doors, interior windows, and appliance fronts; Deep Clean adds vents, light fixtures, inside appliances, and grout scrubbing.

Question 12

What isn't included?

Accepted Answer

We don't do exterior windows, heavy clutter removal, biohazard or post-construction debris, or anything that requires a ladder above two steps. If a home needs more than a standard visit, we'll recommend a Deep Clean instead of quietly rushing.

Question 13

What products and equipment do you bring?

Accepted Answer

Everything. Eco-friendly, pet- and kid-safe, plant-based cleaners by default, plus our own vacuums and microfiber. Have a product you prefer we use — or avoid — just say so in the booking notes.

Question 14

Who is coming into my home?

Accepted Answer

Fully insured and bonded W-2 employees, background-checked and trained on our checklist. Never subcontractors, and you'll know who's arriving before they knock.

Question 15

What if something is missed?

Accepted Answer

The 24-hour Magnolia Guarantee: tell us within a day and we come back and re-clean the area at no cost.